In-store AI agents · smart mirror

Your store is your best discovery channel.

ARview's in-store AI agents turn a smart mirror or screen into a skin consultation, a try-on and a data source. Every scan feeds your CRM, your online store, your associates and your brand partners.

Book a 90-day store pilot
Woman using ARview Mirror Mode for an in-store skin consultationWoman using ARview Mirror Mode for an in-store skin consultation
The gap

Beauty discovery is still physical. Measurement shouldn't stop at the store.

Shoppers scan, try and ask in store. ARview's in-store agents connect those opted-in interactions to CRM, commerce and measurement, so the store joins one omnichannel customer journey instead of ending at the counter.

Measure what happens in your stores, with your customers, against your own baseline.
ARview connects opted-in in-store discovery with CRM, commerce and measurement
How it works

Five minutes at the mirror. A customer you know for good.

ARview skin scan with a personalised skin profile

01 Scan

The shopper opts in and gets a skin analysis across 15+ signals.

ARview virtual beauty try-on interface

02 Try on

Shades and looks, tried live, without a tester or a wipe.

ARview personalised product recommendation route

03 Get matched

Recommendations from your catalogue, filtered by what this store has in stock.

Customer continuing an ARview mirror routine on their phone via QR code

04 Take it home

One QR scan saves the routine to the shopper's phone and your online store.

ARview Command Centre showing aggregated commerce intelligence

05 Aria learns

ARview's AI orchestrator turns each session into first-party data your teams can act on.

One system behind the mirror

The mirror is the front door. The value is what's connected to it.

Smart mirrors on their own are a novelty. ARview's in-store agents connect four layers, so every interaction works for the shopper, the associate, your brand partners and head office.

Shopper using ARview Mirror Mode in a beauty store
Layer 1

Shopper experience

Skin analysis, try-on and guided discovery in a calm, self-serve format that works with or without an advisor.

Store associate reviewing a consented customer profile with the shopper
Layer 2

Associate clienteling

With the shopper's consent, advisors see the scan and saved looks, so every conversation starts informed.

ARview mirror idle state showing an editorial retail media moment
Layer 3 · launching soon

In-store retail media

Brand partners reach shoppers at the moment of choice, with reporting tied to real in-store interactions.

ARview Command Centre open on a laptop
Layer 4

Intelligence

The Command Centre shows what shoppers look for, store by store, and feeds merchandising, CRM and campaigns.

Who it's for

Built for stores where advice drives the sale.

ARview mirror integrated into a warm pharmacy skincare bay

Pharmacy and parapharmacy

Scale skincare advice across every branch, even when the specialist is off shift.

Aesthetician and client using ARview during a skincare consultation

Professional skincare and salons

Give every salon partner the same consultation, and keep the client relationship with the brand.

ARview mirror integrated into a specialty beauty store

Specialty beauty stores

Turn a crowded shelf wall into guided discovery, and sell media on it to your brands.

ARview mirror at an unbranded mono-brand beauty counter

Mono-brand stores

Deliver a flagship-level consultation in every door, and connect it to your own CRM.

Deployment

Runs on the hardware you already have.

The agents run on smart mirrors, in-store screens or tablets. Where you need new hardware, we source it at cost and handle installation with your store operations team.

ARview interface across mirror, tablet and wall-screen hardware
Privacy by design

Trust is the feature your legal team will ask about first.

Customer explicitly consenting to skin analysis on an ARview mirror
Explicit opt-in, every time

Nothing is analysed until the shopper chooses to start.

Images deleted after processing

Facial images are encrypted in transit and deleted immediately after processing. No facial embeddings are stored.

Privacy by design

Explicit consent is required before every scan, with EU/UK data residency and no stored PII or facial embeddings.

Clear deployment terms

Facial images are not retained. Analytics, interaction-data retention and ownership are agreed before deployment.

What you'll measure

A pilot you can judge on numbers, not impressions.

ARview Command Centre demo dashboard

Scans

Sessions started and completed, per store and per hour.

Saves

Routines and looks taken home by QR, and profiles created.

Attach rate

Recommended products added to the basket after a session.

Store to online

Online orders that started with an in-store scan.

Partner reports

Brand-level insight you can share with, or sell to, your suppliers.

How an engagement starts

Start with a scoped pilot. Scale per location.

Step 1

90-day pilot

Store count, catalogue scope and deployment timing are agreed after technical discovery, with staff training and a results review against the metrics set on day one.

Step 2

Roll out per location

Extend to more stores once the pilot holds up. Hardware is sourced at cost where you need it, with an optional retail media revenue share.

Step 3

Chain-wide

Deployment across the estate, integrated with your CRM and e-commerce stack, with a dedicated delivery lead on our side.

FAQ

Questions retailers ask first.

What are ARview's in-store AI agents?

ARview's in-store AI agents power a smart mirror or screen experience for beauty retail. They combine skin analysis, virtual try-on and product matching, and connect every session to CRM, e-commerce, clienteling and retail media.

How do in-store AI agents support an omnichannel strategy?

Every opted-in session creates one customer profile that follows the shopper from the smart mirror to their phone and your online store. Routines saved in store can be bought online, and in-store behaviour feeds the same CRM, merchandising and retail media data as your digital channels — the foundation of unified commerce.

Do we need new hardware?

Not necessarily. It runs on smart mirrors, screens or tablets you already own. If you need new hardware, it is quoted separately at cost.

How is shopper data handled?

Shoppers opt in before any analysis. Facial images are deleted immediately after processing, and no facial embeddings are stored. Analytics and interaction-data terms are agreed before deployment.

How long does a pilot take?

The live measurement period runs for 90 days. Store count, catalogue scope and deployment timing are agreed after technical discovery.

Can our brand partners advertise on it?

In-store retail media is launching soon. It lets brand partners run sponsored moments on the mirror, with reporting tied to real in-store interactions.

Empty beauty store at closing with ARview Mirror Mode still glowing

See what your stores know that your dashboards don't.

Book a scoped 90-day pilot. We'll agree the deployment plan and success metrics with you, then review the results together at the end.

Book a 90-day store pilot