Who we are

ARview.io is operated by AUGMENTED REALITY VIEW LTD ("we", "us", "our"), registered in England and Wales under company number 16703898, with our registered office at 402 Fulham Road, London, SW6 1HR, England. This policy explains what personal data we collect through arview.io and our services, why we collect it, and what rights you have over it.

What we collect

Depending on how you use our Site and services, we may collect: contact details you give us (name, email, company); account and usage data; images or video you submit for AR try-on or skin diagnostics, and the derived data from those scans (e.g. shade or skin-condition signals); technical data such as IP address, device and browser type; and cookies and similar tracking data (see our Cookie Policy).

How we use your data

We use personal data to provide and improve our services, including AR try-on, skin diagnostics, personalization and retail media features; to communicate with you about your account or enquiries; for analytics and product improvement; and to meet legal and contractual obligations.

Legal basis for processing

Where UK/EU GDPR applies, we rely on one or more of: your consent, performance of a contract with you, our legitimate interests in operating and improving the Site, and compliance with legal obligations.

Sharing your data

We may share data with service providers who help us run the Site (hosting, analytics, payments), with brand or retail partners where you interact with their products through our platform, and where required by law. We do not sell personal data.

International transfers

Where personal data is transferred outside the UK/EEA, we take steps intended to ensure it receives an equivalent level of protection.

Data retention

We retain personal data only as long as necessary for the purposes described in this policy, or as required by law.

Your rights

Subject to applicable law, you may have the right to access, correct, delete, or restrict the use of your personal data, and to object to certain processing. To exercise these rights, contact us using the details below.

Children's privacy

Our services are not directed at children, and we do not knowingly collect personal data from children.

Security

We use reasonable technical and organizational measures to protect personal data, but no method of transmission or storage is completely secure.

Changes to this policy

We may update this policy from time to time. Please check back periodically for changes.

Contact us

For any questions about this policy or your personal data, email christina@arview.io.